Refund and returns policy

Last updated: October 2026

100% original material

All parts we sell are 100% original material from the brands we list on this website.

Returns

You can return a part within 7 days of buying it if it is unused, not fitted, and in its original packaging with the bill.

Wrong part

If we gave you the wrong part for the vehicle details you shared, we will replace it or refund you. Please message us your bill and a photo of the part.

Parts we cannot take back

Parts that have been fitted or used, electrical parts once opened, parts ordered specially for you, and parts damaged by misuse.

No warranty

No warranty. Arora Motor Company does not give any warranty on the parts it sells, and no warranty is offered on any product. Terms and conditions apply. Any warranty from the brand maker, where it applies, is between you and the maker.

Wrong or damaged parts

If a part is damaged when you receive it, tell us the same day, and within 7 days at the latest, with photos or a short video. We will check it and replace it or refund you if the problem is on our side. This is not a warranty.

How refunds are paid

Refunds go back by the same method you paid with, usually within 7 working days after we check the part.

How to start a return

Message us on WhatsApp or call +91 78377 99825 with your bill and photos.

Thank you

Your message is ready in WhatsApp. Press send there and we will reply with the part and price.

If WhatsApp did not open, use the button below.

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